Monthly computer maintenance
From the Standard plan up, we maintain your workstations regularly instead of waiting for something to break. Problems show up earlier, while they are small and cheap to fix.
Monthly IT support, no contract
IT Support for Business at a Fixed Monthly Price
IT support for business from 1,300 RSD a month: computer maintenance, software updates and help when something stops working. Pick a plan by the number of workstations, pay by card and cancel whenever you like.
From1,300 RSDper month, no contract
Or call us: +381 61 296 6499
- No annual contract
- Cancel anytime
- Free trial up to 14 days
- SLA from 1h to 4h
Managed IT services without surprises on the invoice
Our IT support for business works as a subscription. You choose a plan based on the number of workstations, pay by card and the plan renews itself every month. There is no annual contract and no hourly rate that spikes in exactly the month something breaks. You know exactly what you pay each month.
A small office with one computer is covered by the Basic plan with email support and software updates. As the company grows, you move to Standard with monthly maintenance, then to Premium or Enterprise with 24/7 support, an SLA response time and a dedicated engineer. Switching plans needs no new contract.
The price is fixed and visible upfront. Standard comes with a 7-day free trial and Premium and Enterprise with 14 days, so you see how the support works in practice before the first payment. If it does not suit you, cancel with no obligation. Basic has no trial period, but it has no contract either.
What monthly IT support covers
Each plan covers a set number of workstations and a support level, with no extra lines on the invoice.
Regular software updates
The operating system and programs on your workstations stay up to date. Outdated software is a common source of problems, so updates are never left for later.
Help when you need it
Basic includes email support, Standard priority support, and Premium and Enterprise 24/7 support. Choose the level that matches how much your business depends on its computers.
SLA with a clear response time
The Premium plan has a 4h SLA and Enterprise a 1h SLA. The response time is set in advance, so you know what to expect when work has stopped.
Dedicated engineer and reports
On the Enterprise plan you get a dedicated engineer who knows your company, plus monthly reports on the work done on your equipment.
Fixed price, no contract
Card payment with automatic monthly renewal. No annual contract and no cancellation fee, and you can switch plans whenever your company changes.
Who outsourced IT support is for
Companies that need working computers but not a full-time IT technician.
Small offices and sole traders
One to five computers and nobody in-house for IT. Basic or Standard covers updates, maintenance and help when something gets stuck.
Growing teams and offices
Up to 15 workstations and work that cannot stop. Premium adds 24/7 support, spare parts and a 4h SLA.
Larger companies and multiple sites
Unlimited workstations, a dedicated engineer, a 1h SLA and monthly reports on the Enterprise plan.
IT support plans for business
Four plans with a fixed monthly price, card payment and automatic renewal.
Basic
1,300 RSDper month
For a sole trader or an office with one computer.
- 1 workstation
- Email support
- Software updates
- Card payment, automatic renewal
- No contract, cancel anytime
Standard
6,000 RSDper month
For a small company that needs regular maintenance, not just firefighting.
- Up to 5 workstations
- Priority support
- Monthly maintenance
- 7-day free trial
- No contract, cancel anytime
Premium
17,000 RSDper month
For companies where computer downtime stops the business.
- Up to 15 workstations
- 24/7 support
- Spare parts
- 4h SLA
- 14-day free trial
- No contract, cancel anytime
Enterprise
25,000 RSDper month
For larger teams that need their own engineer and the shortest response time.
- Unlimited workstations
- Dedicated engineer
- 1h SLA
- Monthly reports
- 14-day free trial
- No contract, cancel anytime
You buy a plan on the Plans page and see the exact amount before paying. There is no contract and you can cancel at any time.
How IT support starts
From choosing a plan to the first fix, without meetings or paperwork.
Choose a plan
Count your workstations and decide how fast you need a response. If you are not sure, write to us and we will recommend the plan that fits your company.
Pay by card
You buy the plan on the Plans page with a card. Standard, Premium and Enterprise start with a free trial before the first monthly payment.
Reviewing your setup
We get in touch to arrange access and review your workstations, so we know what we maintain and what needs fixing first.
Support every month
The plan renews automatically. When the number of computers changes you switch plans, and if you no longer need support you cancel without a fee.
IT support in Belgrade and across Serbia: how to choose a plan
IT support for business makes sense when your computers have to work and nobody on your team handles them full time. A full-time IT technician is a serious cost for a small company, and calling someone only when needed means problems get fixed after work has already stopped. Monthly computer maintenance at a fixed price sits in between: regular care for your equipment and help when you need it, for an amount you know in advance.
Choose a plan based on two things: how many workstations you have and what an hour of downtime costs you. Basic covers one computer, Standard up to five, Premium up to fifteen and Enterprise an unlimited number. If downtime means lost revenue, look at Premium with a 4h SLA or Enterprise with a 1h SLA and a dedicated engineer. You can always switch plans later.
Outsourced IT support on a monthly plan differs from a yearly contract because you take on no long-term commitment. You pay by card, the plan renews every month and you cancel whenever you want. Standard, Premium and Enterprise come with a 7 or 14-day free trial, so you can test the service before the first payment. There are no hidden costs.
Before choosing, it helps to list your computers and the software you use, and to note the problems that keep coming back. That lets us fix what bothers you most right at the start. If you are not sure which plan you need, write to us and we will recommend the one that fits your workstation count, without upselling. A rough list is enough.
We are based in Belgrade and provide IT support to companies in Novi Sad, Nis, Kragujevac and across Serbia, also remotely. Behind every plan is a team with more than 10 years of experience and a reply within 24h on working days, plus 24/7 support on Premium and Enterprise. You buy the plan on the Plans page in a few minutes.
IT support for business FAQ
How much does IT support for a small business cost?
From 1,300 RSD a month for one workstation on the Basic plan. Standard for up to 5 workstations is 6,000 RSD, Premium for up to 15 workstations 17,000 RSD, and Enterprise with unlimited workstations 25,000 RSD a month. The price is fixed, with no extra charges.
Do I have to sign an annual contract?
No. The plans have no annual contract. You pay by card, the plan renews automatically every month and you can cancel at any time without a fee. If you need more or less support, you simply switch to another plan.
Is there a free trial?
Yes, on three of the four plans. Standard has a 7-day free trial, and Premium and Enterprise have 14 days. During that time you see how the support works in practice before you pay for the first month. Basic has no trial, but no contract either.
Which plan should I choose?
The one that covers your number of workstations and the response time you need. Basic is enough for one computer and Standard for up to five. If downtime stops your business, choose Premium with a 4h SLA or Enterprise with a 1h SLA. If you are unsure, write to us and we will recommend a plan.
What does a 4h or 1h SLA mean?
An SLA is a response time written into the plan in advance. The Premium plan has a 4h SLA and Enterprise a 1h SLA. That tells you the longest you wait for the team to step in when your work has stopped, no matter how busy the day is.
How do I pay for monthly IT support?
By card, on the Plans page. After the first payment the plan renews automatically every month, and you see the exact amount before paying. You can cancel at any time, with no contract and no commitment for the following months.
Do you support companies outside Belgrade?
Yes. We are based in Belgrade and provide IT support to companies across Serbia, including Novi Sad, Nis and Kragujevac. We also work remotely, and the plans and prices are the same for everyone. If you are unsure which plan fits, write to us.
Not sure which plan you need?
Tell us how many workstations you have and what causes the most trouble. We reply within 24h on working days with a plan recommendation.
- Reply within 24h on working days
- The first consultation is free, no obligation
- You work directly with senior developers
- +381 61 296 6499